Personalized customer services that suits your needs
01
Customer Support
Customers expect fast responses - no matter the time zone. With fast response times, empathetic communication, and a blend of helpdesk tools, we can help you manage your emails and tickets, address inquiries, complaints, and create a positive customer experience for you.
02
Customer Support for Ecommerce
We help you streamline your e-commerce operations, handle support tickets, track orders, process refunds, and keep your customers informed, so you can focus on growing your store.
03
Technical Support
We help bridge the gap between technical language and customer-friendly explanations, making sure your users get the help they need without feeling overwhelmed.
Why Us?
Ease your workload
Whether it's streamlining support workflows, optimizing response times, or providing technical support, we ensure to manage the workflows while you focus on business.
In your voice
From order management, email support to troubleshooting, our workflows are adapted to your tone and brand voice—so your customers get a feel of you.
Tech- savvy
With our mastery of helpdesk tools and multi-channel support, we help you save time, set up automations and templates—without missing a beat.
Our Packages
~€70 /day
ONE-OFF | MAKESHIFT
- Ideal for cover-up
- <3 hours of support
- Email, chat and helpdesk support
- EOD Summary Report
~€1,099 /month
RETAINER | BY YOUR SIDE
- Best for fixed budget
- Everything in STANDARD
- FAQs, Templates, Help Center
- Social Media Replies
~€320 /week
STANDARD | INTERIM
- Ideal for short support
- <15 hours of support
- Email, chat and helpdesk support
- Daily Reports
What you get
Tools + Empathy = Seamless Service
We can simplify your support process with self-service resources, templates or FAQs, and help your customers serve themselves.
Imagine zero backlogs and a 60% decrease in irate emails in our first three months of colloaboration! At Seer Support, we leverage customer service tools to improve response times, enhance your customers' engagement, and boost your retention rates while maintaining your brand tone in every interaction.
No matter your size, we strive to maintain a consistent experience across all support platforms.
Connect with us:
Based in France & serving clients worldwide
hello@seersupport.com
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