Personalized customer services that suits your needs
01
Customer Support for Businesses
Whether you are a SaaS founder or a solo ecommerce business owner, we will manage and respond to your emails and tickets, address any inquiries and complaints, troubleshoot bugs, and ensure that all responses are made in less than 6 hours.
02
Ecommerce Services
Whether you use Shopify, Etsy or Amazon, we will help you streamline and manage your e-commerce operations, handle emails and requests, track orders, process refunds, and keep your customers informed so that you can focus on growing your business.
03
Custom Email Templates
To help you serve your customers quicker and better, we help businesses create custom email templates (in simple terms) to help you reduce repetitive tasks and respond to your customers faster.
Why Us?
Ease your workload
Whether it's streamlining support workflows, optimizing response times, or providing technical support, we ensure to manage the workflows while you focus on business.
In your voice
From order management, email support to troubleshooting, our workflows are adapted to your tone and brand voice—so your customers get a feel of you.
Tech- savvy
With our mastery of helpdesk tools and multi-channel support, we help you save time, set up automations and templates—without missing a beat.
Our Packages
~€50 /day
ONE-OFF | MAKESHIFT
- Ideal for cover-up
- <3 hours of support
- Email, chat and helpdesk support
- EOD Summary Report
~€979 /month
RETAINER | BY YOUR SIDE
- Best for fixed budget
- Everything in STANDARD
- FAQs, Templates, Help Center
- Social Media Replies
~€250 /week
STANDARD | INTERIM
- Ideal for short support
- <15 hours of support
- Email, chat and helpdesk support
- Daily Reports
What you get
Tools + Empathy = Seamless Service
We can simplify your support process with self-service resources, templates or FAQs, and help your customers serve themselves.
Imagine zero backlogs and a 60% decrease in irate emails in our first three months of colloaboration! At Seer Support, we leverage customer service tools to improve response times, enhance your customers' engagement, and boost your retention rates while maintaining your brand tone in every interaction.
No matter your size, we strive to maintain a consistent experience across all support platforms.
Connect with us:
Based in France & serving clients worldwide
hello@seersupport.com
EN 
FR